US Patent No. 10,397,157

MESSAGE MANAGEMENT IN A SOCIAL NETWORKING ENVIRONMENT


Patent No. 10,397,157
Issue Date August 27, 2019
Title Message Management In A Social Networking Environment
Inventorship Michael A. Celedonia, Wake Forest, NC (US)
Robert Koplowitz, Oakland, CA (US)
Ram Krishnamurthy, Westford, MA (US)
John M. Lance, Littleton, MA (US)
Laura J. Rodriguez, Durham, NC (US)
Assignee International Business Machines Corporation, Armonk, NY (US)

Claim of US Patent No. 10,397,157

1. A computer-implemented method for message management utilizing a social networking environment, the method comprising:detecting, in the social networking environment, a message pertaining to multiple anticipated activities;
analyzing the message to identify relevant actionable portions of the message corresponding with each of the anticipated activities, wherein each of the identified relevant actionable portions indicate one or more operations associated with each of the anticipated activities;
determining, for each recipient of the message, a list of the associated operations, wherein completion of each of the anticipated activities depends on the performance of one or more of the associated operations,
assigning each of the associated operations to respective recipients of the message based on a similarity between a set of user profile data for each recipient and each of the associated operations, wherein different associated operations are assigned to different recipients based on a respective set of user profile data for each recipient;
providing, in the social networking environment, a candidate user action for each of the assigned associated operations to the respective recipients of the message; and
executing, in the social networking environment, each of the associated operations based on each recipient's response to respective candidate user actions.