US Patent No. 10,289,474

FIXING SYSTEM, SERVER, TERMINAL DEVICE, FIXING METHOD, AND RECORDING MEDIUM


Patent No. 10,289,474
Issue Date May 14, 2019
Title Fixing System, Server, Terminal Device, Fixing Method, And Recording Medium
Inventorship Susumu Itou, Yamanashi (JP)
Hitoshi Hirota, Yamanashi (JP)
Assignee Fanuc Corporation, Yamanashi (JP)

Claim of US Patent No. 10,289,474

1. A fixing system comprising a server and a first terminal device configured to allow communication with each other through a network, the server analyzing a trouble occurring in a target device, the first terminal device measuring a state of the target device,the first terminal device comprising:
a fixing target information transmitting unit that transmits information about the trouble in the target device to the server;
a restoration information receiving unit that receives information for restoration of the target device transmitted from the server; and
a measuring instrument operating unit that operates a measuring instrument for measurement on the target device to measure the state of the target device based on the information for restoration of the target device,
the server comprising:
a fixing target information receiving unit that receives the information about the trouble in the target device;
a trouble analyzing unit that refers to a fixing know-how database to analyze the trouble occurring in the target device based on the information about the trouble in the target device, the fixing know-how database containing know-how information about fixing of the target device registered in advance; and
a transmission information selecting unit that selects information required for fixing of the target device from information for restoration specified based on a result of the analysis by the trouble analyzing unit so as to comply with a selection condition set in advance, and transmits the selected information to the first terminal device, wherein
the selection condition is set in such a manner that the information for restoration specified based on the result of the analysis by the trouble analyzing unit is limited to information directly relating to fixing of the target device and excluding know-how and technical confidential information not opened to outsiders; and
the transmission information selecting unit selects information for instructing work to be done by an operator at an actual place and a substance of automatic operation to be performed by the first terminal device for making measurement on the target device, and transmits the selected information as the information required for fixing of the target device to the first terminal device.