US Patent No. 10,248,989

DIGITAL ORDER TRACKING


Patent No. 10,248,989
Issue Date April 02, 2019
Title Digital Order Tracking
Inventorship David Harkins, Providence, RI (US)
Anna Lasko, Providence, RI (US)
Kim Kiser, Tiverton, RI (US)
Assignee CVS Pharmacy, Inc., Woonsocket, RI (US)

Claim of US Patent No. 10,248,989

10. A method for providing status information of a pharmacy order, the method comprising:identifying, an issue with the pharmacy order that requires user interaction to complete the pharmacy order;
generating a first status message using abbreviations, the first status message including information tailored to the issue;
determining whether the first status message, including the abbreviations, exceeds a technological limit;
responsive to determining that the first status message, including the abbreviations, exceeds the technological limit, re-expanding the abbreviations of the first status message and generating a plurality of status messages, which include the information tailored to the issue, each of the plurality of status messages complying with the technological limit;
electronically transmitting, to the client device of the user, the plurality of status messages comprising information tailored to the issue and a link to additional information of the pharmacy order;
electronically receiving, from the client device of the user, a request for the additional information via the link; and
electronically transmitting, to the client device of the user, the additional information for display on the client device.