US Pat. No. 9,661,117

WEARABLE DEVICES FOR HEADSET STATUS AND CONTROL

Plantronics, Inc., Santa...

1. A wearable device comprising:
a display device;
a receiver configured to communicate over a wireless link with a phone; and
a processor configured to cause the display device of the wearable device to indicate a microphone mute status change of a
headset resulting from a user operation of a microphone mute control at the headset, the headset being in wireless communication
with the phone, responsive to the receiver receiving, over the wireless link, an indication of the microphone mute status
change of the headset.

US Pat. No. 9,479,317

COMMUNICATIONS SYSTEM DENSITY AND RANGE IMPROVEMENT BY SIGNAL-STRENGTH-DIRECTED CHANNEL CLASS SELECTION WITH WEIGHTING FOR MINIMUM CAPACITY CONSUMPTION

Plantronics, Inc., Santa...

1. A method of channel selection for a mobile communication device comprising:
periodically performing a noise level measurement for each channel of an available number of communication channels;
generating a data structure comprising the available number of channels and the noise level measurement for each channel,
the available number of channels ranked by measured noise level;

monitoring a RSSI of the mobile communication device;
identifying a lowest quality channel satisfying a predetermined required signal to interference ratio utilizing the RSSI of
the mobile communication device and the noise level measurement for each channel, wherein identifying the lowest quality channel
satisfying a predetermined required signal to interference ratio comprises comparing a measure of a desired-signal RSSI to
the noise level measurement for each channel in the data structure, the available channels ranked by measured noise level;
and

selecting the lowest quality channel satisfying the predetermined required signal to interference ratio.

US Pat. No. 9,420,097

AUTOMATED TRAVERSAL OF INTERACTIVE VOICE RESPONSE SYSTEMS

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
creating a user selectable dialer comprising a dial number for an interactive voice response (IVR) system and an ordered sequence
of IVR response data operable to transmit to the IVR system to perform a desired operation;

receiving at a computing device user interface a user selection of the user selectable dialer;
automatically dialing the dial number with a computing device to connect the computing device to the IVR system and automatically
transmitting the ordered sequence of IVR response data to perform the desired operation; and

receiving a user interface input data following receiving at the computing device user interface the user selection of the
user selectable dialer and prior to automatically dialing the dial number with the computing device; and

automatically transmitting the user interface input data to the IVR system as IVR response data following automatically dialing
the dial number with a computing device to connect the computing device to the IVR system.

US Pat. No. 9,426,278

LOCATION BASED MOBILE COMMUNICATIONS DEVICE AUTO-CONFIGURATION

Plantronics, Inc., Santa...

1. A mobile communication device configuration device comprising:
a Universal Serial Bus interface adapted to interface with a computing device coupled to a communications network;
a transceiver configured for wireless communications with a mobile communication device; and
a memory storing two or more region configuration profiles and an application program comprising computer executable instructions
configured to detect region data from the computing device following coupling of the Universal Serial Bus interface to a Universal
Serial Bus interface at the computing device and responsively select a region configuration profile from among the two or
more region configuration profiles, the region configuration profile comprising settings associated with operation of the
mobile communication device, wherein the application program further comprises instructions to issue an over-the-air batch
file and activation command to auto-configure the mobile communication device with the region configuration profile, instructions
to modify a mobile communication device configuration device configuration to match the mobile communication device for security
purposes to complete the process, and instructions to implement registration between the mobile communication device configuration
device and the mobile communication device, and wherein the region data from the computing device comprises a time zone information,
a user information, or a country code identifier.

US Pat. No. 9,264,550

SPEAKER IDENTIFICATION FOR USE IN MULTI-MEDIA CONFERENCE CALL SYSTEM

Plantronics, Inc., Santa...

1. A meeting coordinator comprising:
a first communication interface enabling communication with a teleconferencing system;
a second communication interface enabling communication with a mobile electronic device;
an input interface enabling interaction with a user; and
a processor configured to enable
accessing calendaring information concerning a teleconference meeting, the calendaring information comprising a time for the
teleconference meeting, a meeting location, identities of meeting invitees, and contact information for the meeting invitees,

communicating, via the first communication interface, at least some of the calendaring information to the teleconferencing
system to enable the teleconferencing system to contact remotely-located meeting invitees;

receiving indications, from a plurality of mobile electronic devices, wherein each mobile electronic devices is associated
with a meeting participant, that the associated meeting participants have entered the meeting at the meeting location as local
meeting participants;

receiving indications from the remotely-located meeting invitees indicating that they have entered the meeting;
generating a roster of meeting participants including the meeting invitees; and
updating the roster of meeting participants to track a participation status for the meeting participants;
accessing a sub-set of prerecorded unique digital voice signatures, the sub-set comprising only the prerecorded unique digital
voice signatures for the local meeting participants; and

an audio processor enabling comparison of spoken voice data with the sub-set of prerecorded unique digital voice signatures
to determine an identity of a speaker.

US Pat. No. 9,117,443

WEARING STATE BASED DEVICE OPERATION

Plantronics, Inc., Santa...

1. A headset comprising:
a wireless transceiver;
a processor;
a speaker;
a donned or doffed detector configured to identify a headset donned state or a headset doffed state, wherein the headset donned
state is the headset worn on a user ear;

a text to speech application comprising instructions which when executed by the processor cause the headset to convert a text
based message to audio speech; and

a text based message notification application comprising instructions which when executed by the processor cause the headset
to receive a notification message at the headset from a computing device of a text based message, identify a transition from
a headset doffed state to a headset donned state subsequent to receiving the notification message at the headset from the
computing device of the text based message, and output playback options regarding the text based message at the speaker responsive
to the transition from the headset doffed state to the headset donned state.

US Pat. No. 9,118,770

REMOTE HEADSET CONFIGURATION

Plantronics, Inc., Santa...

1. A method for modifying headset settings comprising:
providing a server at a headset;
establishing a link between the headset and a client device;
transmitting headset settings from the server to the client device for display;
receiving modified headset settings at the server from the client device; and
implementing the modified headset settings at the headset.

US Pat. No. 9,392,353

HEADSET INTERVIEW MODE

Plantronics, Inc., Santa...

1. A headset comprising:
a processor;
a communications interface;
a user interface;
a speaker arranged to output audible sound to a headset wearer ear;
a microphone array comprising two or more microphones arranged to detect sound and output two or more microphone output signals;
and

a memory storing an application executable by the processor configured to operate the headset in one of either a first mode
or a second mode, the headset having both the first mode and the second mode selectable by a headset wearer, the first mode
utilizing a first set of signal processing parameters to process the two or more microphone output signals and the second
mode comprising an interview mode of operation for selection when the headset wearer is in a face to face conversation with
a conversation participant, the interview mode utilizing a second set of signal processing parameters to process the two or
more microphone output signals, wherein the second set of signal processing parameters are configured to optimize detection
of speech of the conversation participant in adjacent proximity to the headset wearer.

US Pat. No. 9,280,239

TOUCH SENSITIVE CONTROLS WITH WEAKLY CONDUCTIVE TOUCH SURFACES

Plantronics, Inc., Santa...

1. A touch-activated apparatus, comprising:
an electrode;
a sensor coupled to the electrode and operative to detect a change in parasitic capacitance caused by a change in the proximity
of a body to the electrode; and,

a weakly conductive covering disposed over and in direct contact with the electrode and arranged to be contacted by the body.

US Pat. No. 9,100,478

SYSTEM AND METHOD FOR CREATING INTERACTIVE VOICE RESPONSE (IVR) DIALERS

Plantronics, Inc., Santa...

1. A system for creating an interactive voice response (IVR) dialer for a target IVR system, comprising:
a transceiver configured to establish a first audio channel communication with a remote communication device operated by a
user and also configured to establish a second audio channel communication with the target IVR system, wherein the user provides
an address for establishing the second audio channel communication to the target IVR system;

a computerized dialer recorder configured to record the first audio channel communication in a first channel data file and
save the first channel data file in a computer accessible data repository, wherein the first audio channel communication comprises
a plurality of first audio channel messages from the user to the target IVR system, and configured to record the second audio
channel communication in a second channel data file and save the second channel data file in the computer accessible data
repository, wherein the second audio channel communication comprises a plurality of second channel audio messages from the
target IVR system to the user;

a computerized timer configured to determine time lengths for each second channel audio message of the plurality of second
channel audio messages, wherein a time length for each second channel audio message corresponds to a pause time between two
first channel audio messages of the plurality of first channel audio messages;

a computerized speech analyzer configured to determine message content for the plurality of second channel audio messages
from the target IVR system;

a computerized DTMF analyzer configured to identify DTMF tones in the plurality of first audio channel messages wherein identified
DTMF tones correspond to responses to queries posed by the target IVR system to the user;

a computerized script constructor configured to assemble an IVR data file for the IVR dialer that inserts identified DTMF
tones into the IVR data file and intersperses between the identified DTMF tones pause times corresponding to the determined
time lengths for the plurality of second channel audio messages, wherein the assembled IVR dialer can be accessed by a computer
program that uses the IVR dialer to perform a task with the target IVR system.

US Pat. No. 9,439,011

WEARABLE SPEAKER USER DETECTION

Plantronics, Inc., Santa...

1. An apparatus comprising:
a speaker interface configured to provide audio to a wearable speaker and to receive speaker return signals generated by the
wearable speaker;

a user detection module configured to determine a user-related parameter based on the speaker return signals received by the
speaker interface from the wearable speaker, wherein the user-related parameter indicates whether or not the wearable speaker
is being worn by a user; and

a user present module configured to provide a user present indication responsive to the user detection module determining
that the wearable speaker is being worn.

US Pat. No. 9,264,792

EAR TIP WITH STABILIZER

Plantronics, Inc., Santa...

1. An apparatus for delivering sound to an ear canal comprising:
a body dimensioned to fit in a cavum concha area of a user ear, the body having a first surface to attach to a headset receiver
and a second surface to contact a user ear; and

a stabilizer member irremovably attached to the body at a location closer to the first surface than the second surface, the
stabilizer member having at least a portion formed from a material having a lower hardness than a body material, the stabilizer
member arranged to extend from the body to bypass contact with a crus helix and contact a concha area of the user ear.

US Pat. No. 9,094,522

AUTO-DIAL AND CONNECTION INTO CONFERENCE CALLS

Plantronics, Inc., Santa...

1. A method comprising:
receiving at an attendee computing device a meeting request notification message comprising a meeting request, wherein the
meeting request includes a proposed date and time and a dial-in number;

receiving an accept meeting instruction or a reject meeting instruction;
placing the meeting request on a calendaring application at the attendee computing device at the proposed date and time;
displaying a meeting reminder on the attendee computing device at the proposed date and time or a predetermined period prior
to the proposed date and time;

receiving a call confirmation instruction or cancellation instruction; and
automatically calling the dial-in number at a later time responsive to receiving the call confirmation instruction.

US Pat. No. 9,445,190

MASKING OPEN SPACE NOISE USING SOUND AND CORRESPONDING VISUAL

Plantronics, Inc., Santa...

1. A method for masking open space noise comprising:
outputting from a speaker a speaker sound corresponding to a flow of water;
displaying a water element system, the water element system generating a sound of flowing water, wherein the water element
system is a waterfall disposed in an open space and wherein the speaker is one of a plurality of speakers disposed at varying
distances from the waterfall; and

adjusting an output level of the speaker sound corresponding to the flow of water in the plurality of speakers based on the
distance of a speaker from the waterfall.

US Pat. No. 9,438,716

ACTIVITY INDICATOR

Plantronics, Inc., Santa...

1. An activity indicator apparatus comprising:
a housing comprising a housing first surface and a housing second surface, the housing first surface configured to attach
to a display device second surface of a display device facing away from a user, the display device further comprising a display
device first surface comprising a display screen facing the user in operation;

a first light emitting device group visible on the housing second surface arranged to indicate a listen-only activity of a
headset device and a second light emitting device group visible on the housing second surface arranged to indicate a headset
telephony activity, the first light emitting device group distinct from and non-overlapping with the second light emitting
device group;

a power source;
a wireless communications interface configured to receive from a computing device coupled to the housing one of either a first
signal indicating the headset listen-only activity of a headset device or a second signal indicating the headset telephony
activity of the headset device, wherein the computing device comprises the display device and the computing device is in communication
with the headset;

a processor; and
a memory comprising an activity indication application configured to receive on the wireless communications interface from
the computing device coupled to the housing either the first signal indicating the headset listen-only activity of the headset
device or the second signal indicating the headset telephony activity of the headset device, and indicate the headset listen-only
activity at the first light emitting device group responsive to the first signal and indicate the headset telephony activity
at the second light emitting device group responsive to the second signal.

US Pat. No. 9,479,857

FLOATING PLATE CAPACITIVE SENSOR

Plantronics, Inc., Santa...

1. A headset comprising:
a decoupled electrically conductive material disposed within proximity of a headset surface adapted to be brought in contact
with a user ear, wherein a first capacitance is formed when the headset surface is brought in contact with the user ear, wherein
the headset surface comprises an insulating material disposed over the decoupled electrically conductive material, the insulating
material configured to contact the user ear when the headset is in a donned state;

a coupled electrically conductive material disposed in proximity to the decoupled electrically conductive material, the coupled
electrically conductive material and decoupled electrically conductive material forming a capacitor having a second capacitance
in series with the first capacitance; and

a processor coupled to the coupled electrically conductive material adapted to receive signals from the coupled electrically
conductive material to determine a measured capacitance associated with the first capacitance and the second capacitance indicating
a headset donned state or a headset doffed state.

US Pat. No. 9,449,600

CHARACTER DATA ENTRY

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
receiving a user speech at a microphone;
recognizing a content of the user speech;
correlating the content to a character data previously stored in a memory prior to receiving the user speech, the character
data for input into a user interface input data field; and

automatically entering the character data previously stored in the memory prior to receiving the user speech a first data
field and a second data field, wherein the character data comprises a first character string to be automatically entered into
the first data field and a second character string to be automatically entered into the second data field.

US Pat. No. 9,392,090

LOCAL WIRELESS LINK QUALITY NOTIFICATION FOR WEARABLE AUDIO DEVICES

Plantronics, Inc., Santa...

1. Computer-readable non-transitory media embodying instructions executable by a computer in a wireless device to perform
functions comprising:
receiving first link quality data for a wireless link from a wearable wireless audio device connected to the wireless device
by the wireless link;

receiving second link quality data for the wireless link from a radio-frequency (RF) transceiver of the wireless device;
determining a quality of the wireless link based on the first link quality data and the second link quality data; and
causing a user-perceivable indication of the quality of the wireless link to be generated by at least one of
i) the wearable wireless audio device, and
ii) the wireless device.

US Pat. No. 9,338,784

MULTIPLE RF BAND OPERATION IN MOBILE DEVICES

Plantronics, Inc., Santa...

1. A dual band mobile communication device comprising:
a processor;
a first radio frequency band transceiver;
a second radio frequency band transceiver;
an antenna; and
a memory storing a radio frequency band selection application configured to monitor a proximity utilizing an RSSI value associated
with a wireless signal received at either the first radio frequency band transceiver or the second radio frequency band transceiver
and responsive to the proximity operate the dual band mobile communication device in a first radio frequency band or a second
radio frequency band, wherein the radio frequency band selection application is further configured to monitor a plurality
of interference levels in a plurality of channels in both the first radio frequency band and the second radio frequency band,
wherein the radio frequency band selection application is configured to select a low interference channel when switching between
operation in the first radio frequency band and operation and the second radio frequency band.

US Pat. No. 9,338,643

TELECOMMUNICATIONS DEVICE LOCALIZATION AND ALARM

Plantronics, Inc., Santa...

1. A system for correcting a portable telecommunications device operating according to the Digital Enhanced Cordless Telecommunications
(DECT) protocol that is non-compliant with telecommunications requirements in a second location, comprising:
a signal scanner configured to instruct a transceiver on the portable telecommunications device to scan a first set of frequencies
associated with a plurality of local telecommunications devices and configured to build a first data set of local telecommunications
devices having telecommunications characteristics that do not satisfy a preset telecommunications characteristic set on the
portable telecommunications device, wherein the portable telecommunication device has been configured for operation in compliance
with telecommunications requirements for DECT devices operating in a first location and wherein the second location is without
a facility for broadcasting the telecommunications requirements for DECT-compliant portable devices operating in the second
location, wherein the preset telecommunications characteristic set comprises operating allowances permitted by a telecommunications
regulatory authority associated with the first location and wherein the portable telecommunications device has been set to
operate according to the preset telecommunications characteristic set; and

a region logic unit configured to determine if the first data set satisfies a compliance criterion of the first location and
configured to engage a remedial action if the first data set fails to satisfy the compliance criterion, wherein the compliance
criterion indicates appropriateness of the preset telecommunications characteristic set in the first location.

US Pat. No. 9,311,931

CONTEXT ASSISTED ADAPTIVE NOISE REDUCTION

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
receiving a noise data associated with background noise detected by a microphone at a mobile device;
processing the noise data to identify that a threshold noise level has been exceeded;
transmitting an event notification responsive to an identification the threshold noise level has been exceeded, the event
notification operable to initiate identifying and reserving a location having a reduced background noise, the location comprising
a meeting room; and

outputting a message comprising the location comprising the meeting room at a user interface of the mobile device.

US Pat. No. 9,253,674

DECREASING RSSI SETTLING TIME IN LOW-POWER MODE SYSTEMS

Plantronics, Inc., Santa...

1. A method for measuring RSSI comprising:
receiving a first plurality of RSSI values at a first rate during operation of a mobile device in a reduced power mode;
processing the first plurality of RSSI values to identify a current movement of the mobile device with respect to a base unit
during the reduced power mode, wherein the processing comprises identifying a trend in the first plurality of RSSI values;

entering an active mode at the mobile device responsive to identification of the current movement of the mobile device with
respect to the base unit, the active mode comprising receiving a plurality of RSSI values at a second rate higher than the
first rate;

receiving a second plurality of RSSI values at the second rate during operation of the mobile device in the active mode; and
processing the second plurality of RSSI values to determine a range of the mobile device with respect to the base unit.

US Pat. No. 9,300,386

WEARING POSITION DERIVED DEVICE OPERATION

Plantronics, Inc., Santa...

1. An electronic device comprising:
a housing having a first surface adapted to contact a user body and a second surface adapted to contact the user body;
a first conductive material disposed on or in proximity to the first surface, the first conductive material operable as a
first capacitive sensor or a first antenna, wherein the first antenna is configured to transmit and receive first wireless
signals; and

a second conductive material disposed on or in proximity to the second surface, the second conductive material operable as
a second capacitive sensor or a second antenna, wherein the second antenna is configured to transmit and receive second wireless
signals;

wherein the first conductive material is configured to operate as the first capacitive sensor and the second conductive material
is configured to operate as the second antenna when the housing is worn on the user right ear; and

wherein the first conductive material is configured to operate as the first antenna and the second conductive material is
configured to operate as the second capacitive sensor when the housing is worn on the user left ear.

US Pat. No. 9,652,914

METHODS AND SYSTEMS FOR SECURE PASS-SET ENTRY

Plantronics, Inc., Santa...

1. A system for secure pass-set entry comprising:
an authenticator device comprising:
a processor;
a display; and
a memory storing an authentication application, the authentication application configured to generate a pass-set menu comprising
a matrix of images to output in visual format on the display, wherein each image in the matrix of images is designated with
a unique numeric identifier, the authentication application further configured to output audio comprising the unique numeric
identifier for each image; and

a headset device configured to receive the audio comprising the unique numeric identifier for each image from the authenticator
device, the headset device comprising:

an output interface to output the audio comprising the unique numeric identifier for each image to the pass-set menu to a
user;

a user input interface configured to receive user actions to navigate the pass-set menu and receive user menu selections;
and

a data interface for receiving the audio comprising the unique numeric identifier for each image from the authenticator device
and transmitting user menu selections to the authenticator device.

US Pat. No. 9,429,608

SEPARATION OF CAPACITIVE TOUCH AREAS

Plantronics, Inc., Santa...

1. A method for forming capacitive sensors for a mobile device comprising:
identifying first and second capacitive touch areas on an exterior surface of the mobile device, wherein the first and second
capacitive touch areas are associated with first and second electrodes, respectively and wherein the first and second electrodes
are disposed beneath the exterior surface;

depositing a conductive material on the exterior surface; and selectively removing portions of the conductive material to
form first and second floating electrodes in the first and second capacitive touch areas, respectively, wherein the first
floating electrode and the first electrode form a first one of the capacitive sensors, wherein the second floating electrode
and the second electrode form a second one of the capacitive sensors, and wherein the conductive material is outside of a
capacitive coupling area coupling the first and second ones of the capacitive sensors.

US Pat. No. 9,195,124

AUTOMATIC PROJECTOR SAFETY PROTOCOLS

Plantronics, Inc., Santa...

1. A projector comprising:
a detector configured to detect first out-of-band (OOB) electromagnetic radiation;
a processor configured to implement a protocol responsive to the detector detecting the first OOB electromagnetic radiation,
wherein the protocol comprises reducing an intensity of light projected by the projector; and

an emitter configured to emit second OOB electromagnetic radiation, wherein the first OOB electromagnetic radiation comprises
a reflection of the second OOB electromagnetic radiation;

wherein the processor implements the protocol only responsive to the first OOB electromagnetic radiation and the second OOB
electromagnetic radiation having substantially the same wavelength.

US Pat. No. 9,100,775

AUDIO DELIVERY SYSTEM FOR HEADSETS

Plantronics, Inc., Santa...

1. A method of delivering an audio message, the method comprising:
recording an audio message with a first headset;
storing the audio message;
activating a close proximity data exchange interaction between the first headset and a close proximity data exchange device;
transmitting audio content from the first headset to the close proximity data exchange device;
activating a close proximity data exchange interaction between a second headset and the close proximity data exchange device;
and

transmitting the audio content from the close proximity data exchange device to the second headset.

US Pat. No. 9,553,994

SPEAKER IDENTIFICATION FOR USE IN MULTI-MEDIA CONFERENCE CALL SYSTEM

Plantronics, Inc., Santa...

1. A method for operating a meeting coordinator to detect which participant is speaking during a teleconference meeting using
a teleconferencing system, the method comprising:
accessing calendaring information concerning the teleconference meeting, the calendaring information including a time of the
teleconference meeting, a meeting location, identities of meeting invitees, and contact information for the meeting invitees;

automatically setting up the teleconference meeting using the calendaring information to enable the teleconferencing system
to connect remotely-located meeting invitees;

generating a roster of meeting participants comprising at least some of the meeting invitees;
tracking a participation status for the meeting participants; and
accessing prerecorded unique digital voice signatures for the meeting invitees.

US Pat. No. 9,286,742

USER AUTHENTICATION SYSTEM AND METHOD

Plantronics, Inc., Santa...

1. A user authentication system, comprising:
an authentication device which can be donned and doffed by a user;
a sensor coupled to said authentication device to determine whether said authentication device is donned or doffed by the
user;

an authentication server to receive information from said sensor; and
a motion sensor coupled to said authentication device to determine motion of said authentication device, wherein
said authentication server receives information from said sensors;
said authentication server maintains authentication of the user while the device is donned by the user and
said authentication server revokes authentication of the user when
said authentication device is doffed and
said authentication device after being doffed has been stationary for greater than a predetermined time.

US Pat. No. 9,167,333

HEADSET DICTATION MODE

Plantronics, Inc., Santa...

1. A headset comprising:
a processor;
a communications interface;
a user interface;
a speaker arranged to output audible sound to a headset wearer ear;
a microphone arranged to detect sound and output a microphone output signal; and
a memory storing an application executable by the processor configured to operate the headset in a first mode comprising a
dictation mode utilizing a first set of signal processing parameters to process the microphone output signal and operate the
headset in a second mode utilizing a second set of signal processing parameters to process the microphone output signal, wherein
the first set of signal processing parameters are configured to optimize dictation speech and different from the second set
of signal processing parameters.

US Pat. No. 9,247,055

INTERACTIVE VOICE RESPONSE (IVR) ROUTING SYSTEM

Plantronics, Inc., Santa...

1. An accelerated interactive voice response (IVR) system, comprising:
a computerized IVR dialer residing on a user device configured to perform a transaction in one of an automated or semi-automated
state by executing a first IVR dialer script on the user device that is remote from a computerized IVR system; and

the computerized IVR system remote from the computerized IVR dialer configured to process transactions from users over a communication
link by executing a first IVR system script, wherein the first IVR system script operates at human-accessible speeds,

wherein prior to execution completion of the first IVR dialer script, the computerized IVR dialer signals the computerized
IVR system a request to perform the transaction using a second IVR system script that executes at a higher speed than the
first IVR system script wherein the second IVR system script has been optimized for enabling automatic exchange of transaction
data between the computerized IVR dialer and the computerized IVR system, and in response to the computerized IVR system accepting
the request and changing from the first IVR system script to the second IVR system script, the computerized IVR dialer changes
from the first IVR dialer script to a second IVR dialer script, wherein the second IVR dialer script has been optimized for
automatic exchange of transaction data between the computerized IVR dialer and the computerized IVR system.

US Pat. No. 9,398,131

MOBILE DEVICE DATA TRANSFER

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
receiving at a computing device from a mobile phone a contextual data associated with a mobile phone usage, wherein the computing
device is operable to transfer a mobile phone audio between the mobile phone and an audio device coupled to the computing
device;

performing a first action responsive to the contextual data, the first action comprising retrieving customer relations management
data corresponding to the contextual data, the customer relations management data previously stored at the computing device
prior to receiving the contextual data associated with the mobile phone usage; and

performing a second action at the computing device responsive to the contextual data, the second action comprising presenting
the user with an option to transmit current voice communications for an active call on the mobile phone to the audio device
coupled to the computing device, the current voice communications transmitted over a communications link between the audio
device and the computing device and the current voice communications transmitted over a local wireless communications link
between the mobile phone and the computing device during the active call on the mobile phone, wherein the contextual data
is captured in a transaction system via a Bluetooth link connecting the computing device to the mobile phone to auto-populate
the transaction system.

US Pat. No. 9,300,744

CONTEXT SENSITIVE AND SHARED LOCATION BASED REMINDER

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
receiving a first reminder from a first device, the first reminder comprising a first reminder message and a first reminder
location;

storing the first reminder;
receiving a second reminder from a second device, the second reminder comprising a second reminder message and a second reminder
location;

storing the second reminder;
tracking a current location of the first device and a current location of the second device;
identifying when the current location of the first device is at the second reminder location and responsively outputting the
second reminder message at the first device; and

outputting an update message at the second device indicating the second reminder message has been delivered to the first device
at the second reminder location.

US Pat. No. 9,247,067

COMMUNICATIONS NETWORK CALL INITIATION TRANSITION

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
receiving at a wireless communications transceiver of a user device a communication initiation indication of an outgoing communication
to a desired destination initiated by a first communication device operable on a first communications network;

receiving a user instruction to redirect the outgoing communication from the first communications network to a second communications
network; and

transmitting a communication initiation instruction from the user device to a second communication device operable on the
second communications network, the communication initiation instruction configured to initiate a communication by the second
communication device to the desired destination over the second communications network.

US Pat. No. 9,094,764

VOICE ACTIVITY DETECTION WITH CAPACITIVE TOUCH SENSE

Plantronics, Inc., Santa...

1. A head worn device comprising:
a capacitive sensor disposed at a head worn device configured to provide a capacitive sensor output signal, wherein the capacitive
sensor is configured to detect whether the capacitive sensor is in contact with a user skin of a user head;

a voice activity detector sensor disposed at the head worn device arranged to contact a user skin of the user head, the voice
activity detector sensor configured to provide a voice activity detector sensor output signal, wherein the voice activity
detector sensor is configured to detect vibration of human tissue associated with user speech, and wherein the capacitive
sensor is arranged adjacent to the voice activity detector sensor on a same surface of the head worn device such that the
voice activity detector sensor is positioned to contact the user skin of the user head whenever the capacitive sensor is in
contact with the user skin of the user head; and

a processor configured to receive the capacitive sensor output signal and the voice activity detector sensor output signal,
wherein the voice activity detector sensor output signal is processed to determine a voice activity status only if the capacitive
sensor output signal indicates that the capacitive sensor is in contact with the user skin of the user head.

US Pat. No. 9,044,291

JAW POWERED ELECTRIC GENERATOR

Plantronics, Inc., Santa...

1. An apparatus comprising:
a first portion configured to be fixed with respect to a user's upper jaw or the user's lower jaw;
a second portion configured to be movable with respect to the first portion; and
an electric generator adapted to generate electric energy from relative motion between the first portion and the second portion,
wherein the electric generator comprises a piezoelectric transducer.

US Pat. No. 9,706,602

MULTIPLE WIRELESS IDENTITIES FOR A MOBILE DEVICE

Plantronics, Inc., Santa...

1. An apparatus comprising:
a processor configured to execute one or more applications associated with a plurality of identities associated with different
levels of security; and

one or more transceivers configured to transceive first wireless signals responsive to a first enablement signal, and to transceive
second wireless signals responsive to a second enablement signal;

wherein the first wireless signals represent a first transceiver identifier associated with a first one of the identities;
wherein the second wireless signals represent a second transceiver identifier associated with a second one of the identities,
and different than the first transceiver identifier;

wherein the processor is further configured to assert the first enablement signal responsive to occurrence of a first set
of events; and

wherein the processor is further configured to assert the second enablement signal responsive to occurrence of a second set
of events different than the first set.

US Pat. No. 9,590,680

DON DOFF CONTROLLED HEADSET USER INTERFACE

Plantronics, Inc., Santa...

1. A headset comprising:
a detector providing an output indicating a donned or doffed condition;
a memory storing a user interface control application;
a user interface comprising a display;
a rechargeable battery; and
a processor for executing the user interface control application, wherein the user interface control application enables the
display upon detection of a doffed condition and disables the display upon detection of a donned condition.

US Pat. No. 10,129,919

VIDEO HEADSET

Plantronics, Inc., Santa...

13. A video headset comprising:a battery;
a microphone;
a speaker;
a Wi-Fi enabled camera module comprising:
a camera video sensor;
a camera microphone;
a camera processor; and
an IEEE 802.11 communications interface;
a Bluetooth enabled module comprising:
a processor;
a Bluetooth communications interface; and
a memory storing an application program comprising executable instructions to conduct a voice call over a Bluetooth link utilizing the Bluetooth communications interface and transmit a video over an IEEE 802.11 link utilizing the IEEE 802.11 communications interface, wherein the Bluetooth link and IEEE 802.11 link are in operation simultaneously; and
a control and status interface linking the Wi-Fi enabled camera module and the Bluetooth enabled module, wherein the camera microphone is arranged at the video headset to capture an audio corresponding to a captured video and the microphone is arranged to capture an audio corresponding to a video headset wearer speech.

US Pat. No. 9,620,141

SPEECH INTELLIGIBILITY MEASUREMENT AND OPEN SPACE NOISE MASKING

Plantronics, Inc., Santa...

1. A method comprising:
outputting a test signal together with a noise masking signal from a speaker, the noise masking signal configured to mask
audibility of the test signal and the test signal operable to measure a speech transmission quality of a transmission channel;

receiving the test signal and the noise masking signal at a microphone and outputting a detected test signal;
processing the detected test signal to determine the speech transmission quality of the transmission channel; and
adjusting an output level of the noise masking signal from the speaker responsive to the speech transmission quality.

US Pat. No. 9,591,392

HEADSET-DERIVED REAL-TIME PRESENCE AND COMMUNICATION SYSTEMS AND METHODS

Plantronics, Inc., Santa...

1. A method comprising:
determining a proximity of a wireless headset to a computing device connected to a communications network, the computing device
operable to receive and display a text based instant message from the communications network;

determining a usage condition of the wireless headset, the wireless headset comprising a sensor operable to detect the usage
condition, the usage condition being independent of the proximity of the wireless headset to the computing device and the
usage condition comprising whether a user has donned the wireless headset by putting it on or doffed the wireless headset
by taking it off;

receiving the text based instant message; and
determining whether to display the text based instant message at a display of the computing device or convert the text based
instant message to audible speech and output the text based message at the wireless headset utilizing the proximity of the
wireless headset to the computing device and the usage condition of the wireless headset comprising whether a user has donned
the wireless headset by putting it on or doffed the wireless headset by taking it off.

US Pat. No. 9,524,309

ENTERPRISE ASSET MANAGEMENT

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
detecting coupling of an asset device to a computing device;
retrieving an asset identifier stored in a computer readable memory of the asset device;
determining the asset device is a new asset device;
creating an asset data record corresponding to the asset device;
determining a user identifier from the computing device, wherein a user corresponding to the user identifier has previously
entered login data to authorize access to the computing device;

associating the asset device with the user identifier in the asset data record; and
recording a data associated with the asset device in the asset data record.

US Pat. No. 9,363,348

DEVICE AND PROCESS FOR CUSTOMIZING A HEADSET OR OTHER AUDIO DEVICE

Plantronics, Inc., Santa...

1. A system for obtaining device data related to an audio device from a remote data repository, comprising:
a configuration register on the audio device configured to send device identification information about the audio device to
a computerized communication device, wherein the device identification information is sent by employing an Attention (AT)
command modified based on a type of the audio device and wherein the AT command identifies a manufacturer and a model of the
audio device;

a command processor on the computerized communication device configured to receive the AT command having the device identification
information sent by the configuration register and to re-format the device identification information in the AT command to
configure an address identifying the device identification information using a registry on the computerized communication
device having addressing information for a location of the remote data repository on a communication network, the address
having a format suitable for transmission over the communication network to the remote data repository

wherein the configuring of the address by the command processor comprises comparing the received device identification information
with the addressing information on the registry to determine the address; and

an update processor, comprising computer software operating on the computerized communication device, configured to transmit
the address over the communication network to the remote data repository, wherein the remote data repository is configured
to use the address to locate the device data related to the audio device and return the device data to the computerized communication
device, and wherein the update processor is further configured to receive the device data from the remote data repository,

wherein the computerized communication device applies the device data to operations between the audio device and the computerized
communication device.

US Pat. No. 9,055,413

PRESENCE OVER EXISTING CELLULAR AND LAND-LINE TELEPHONE NETWORKS

Plantronics, Inc., Santa...

1. A method of reporting presence characteristics over a public switched telephone network (PSTN) communications network comprising:
receiving and processing at a base station a plurality of presence information from one or more wireless headsets or wireless
telephones, wherein the base station is coupled to a PSTN network;

receiving a telephone call at the base station over the PSTN network from a far end caller;
outputting from the base station a plurality of caller selectable options associated with the plurality of presence information
to the far end caller; and

receiving a far end caller selected option.

US Pat. No. 9,749,727

FOLDING HEADSET EARPIECE

Plantronics, Inc., Santa...

1. A folding headset earpiece comprising at least
a faceplate;
a head mount, coupled to the faceplate and configured to allow wearing the headset during use; and
at least two flanges, which flanges are pivotably connected to the faceplate to allow folding the earpiece.

US Pat. No. 10,142,472

COLLECTION AND ANALYSIS OF AUDIO DURING HOLD

Plantronics, Inc., Santa...

1. An apparatus for audio communication between a local party and a remote party, comprising:a microphone configured to produce audio comprising speech or sounds produced by the local party;
a hold control configured to select a connected selection or a hold selection;
a processor configured to identify the audio produced during the connected selection as primary audio, and to identify the audio produced during the hold selection as secondary audio, in use the secondary audio not being heard by the remote party;
a transceiver configured to transmit the primary audio and the secondary audio, wherein the processor is further configured to packetize the primary audio and the secondary audio, and to mark at least one of (i) packets of the primary audio and (ii) packets of the secondary audio such that the primary audio produced during the connected selection and the secondary audio produced during the hold selection can subsequently be distinguished from one another; and
an analytics engine configured to receive the primary audio and the secondary audio and to determine speech metrics therefrom.

US Pat. No. 9,746,491

SENSOR CALIBRATION BASED ON DEVICE USE STATE

Plantronics, Inc., Santa...

1. A wearable device comprising:
a first sensor configured to provide a first sensor signal;
a second sensor configured to provide a second sensor signal; and
a processor configured to
i) determine whether the wearable device is being worn based on the first sensor signal, and
ii) calibrate the second sensor responsive to determining that the wearable device is being worn.

US Pat. No. 9,673,989

METHOD AND SYSTEMS FOR CONNECTION INTO CONFERENCE CALLS

Plantronics, Inc., Santa...

1. A method for conference calling comprising:
electronically scanning the contents of a meeting request to identify a conference call dial-in number;
determining a call-back number comprising electronically scanning the contents of the meeting request to identify a physical
meeting location and identifying a telephone number for an identified telephony device at the physical meeting location;

establishing a first call on a first communications link to a telephony device associated with the conference call dial-in
number;

electronically transmitting the conference call meeting identification number over the first call on the first communications
link;

establishing a second call on a second communications link to the identified telephony device associated with the call-back
number; and

linking the first call on the first communications link and the second call on the second communications link responsive to
the second call being accepted.

US Pat. No. 9,986,370

CONNECTION SWITCHING FOR BLUETOOTH HEADSETS

Plantronics, Inc., Santa...

1. Non-transitory computer-readable media embodying instructions executable by a processor in a first short range wireless communication device to perform functions comprising:indicating, upon a user interface of the first short range wireless communication device, a connection status of the first short range wireless communication device, a second short range wireless communication device, and a short range wireless communication headset, wherein the connection status indicates that (i) the second short range wireless communication device has a first short range wireless communication connection with the short range wireless communication headset and (ii) the first short range wireless communication device has no short range wireless communication connection with the short range wireless communication headset;
receiving, from the user interface of the first short range wireless communication device, a user input to establish a second short range wireless communication connection between the short range wireless communication headset and the first short range wireless communication device; and
sending a message from the first short range wireless communication device to the second short range wireless communication device responsive to receiving the user input, the message including a unique device identifier of the first short range wireless communication device, wherein the message represents a command for the short range wireless communication headset to establish the second short range wireless communication connection with the first short range wireless communication device;
wherein the second short range wireless communication device sends the message to the short range wireless communication headset; and
wherein the short range wireless communication headset, responsive to receiving the message, (i) releases the first short range wireless communication connection with the second short range wireless communication device and then (ii) establishes the second short range wireless communication connection with the first short range wireless communication device.

US Pat. No. 9,699,594

MOBILE USER DEVICE AND METHOD OF COMMUNICATION OVER A WIRELESS MEDIUM

Plantronics, Inc., Santa...

1. A mobile user device, configured to communicate over a wireless medium, comprising
a near field communication interface for at least sending response information to a receiver in one or more near field transmissions;
and

a communication control module, connected with said near field communication interface; wherein
the communication control module is configured to control whether said response information is sent by said near field communication
interface in dependence of at least a communication safety parameter and

wherein said communication control module is connected with a training database; said training database having one or more
stored safety datasets, each comprising at least stored communication safety information; wherein said communication control
module is connected with said training database and is configured to determine said communication safety parameter at least
from said one or more stored safety datasets.

US Pat. No. 10,051,460

SUBSCRIPTION-ENABLED AUDIO DEVICE AND SUBSCRIPTION SYSTEM

Plantronics, Inc., Santa...

1. A subscription-enabled audio device, comprising at leasta speaker for providing an application audio output;
a subscription verification module, allowing to determine a subscription state indicator; and
an audio processor for controlling the speaker, wherein
the audio processor is configured to query the subscription verification module to obtain the subscription state indicator and, in case the subscription state indicator corresponds to an unsubscribed state, to provide a subscription state audio output in addition to said application audio output to the speaker; wherein
the subscription state audio output is multiplexed with the application audio output.

US Pat. No. 9,819,774

MOBILE AND LANDLINE CALL SWITCHING

Plantronics, Inc., Santa...

1. A headset device, comprising:
a hardware controller;
a wireless transceiver;
a user interface; and
a memory coupled to the hardware controller, the memory having stored therein instructions which, when executed by the hardware
controller, cause the hardware controller to:

receive, using the wireless transceiver, call data from a mobile phone, the call data including caller identification data
that identifies a calling party of an active phone call at the mobile phone,

store the call data,
receive, from the mobile phone, a first wireless signal including inbound audio of the active phone call,
transmit, to the mobile phone, a second wireless signal including outbound audio of the active phone call,
during the active phone call, form a local wireless link with a computing device,
during the active phone call, and after forming the local wireless link with the computing device, receive a key input from
a user via the user interface, and

in response to receiving the key input from the user, transmit, over the local wireless link to a call reconnect application
of the computing device, an indication of the active phone call and the call data.

US Pat. No. 9,794,678

PSYCHO-ACOUSTIC NOISE SUPPRESSION

Plantronics, Inc., Santa...

1. A method comprising:
determining a direction of the ambient noise in an environment of a listener;
receiving an audio signal, wherein the audio signal represents a remote talker's voice;
generating a first copy of the audio signal;
generating a second copy of the audio signal;
introducing a time delay into the first copy of the audio signal, wherein a magnitude of the time delay is based on the direction
of the ambient noise;

providing the first copy to a first ear of the listener subsequent to introducing the time delay; and
providing the second copy to a second ear of the listener subsequent to introducing the time delay.

US Pat. No. 9,788,255

ROAMING FOR WI-FI/WI-FI DIRECT DEVICES

Plantronics, Inc., Santa...

1. A method comprising:
receiving an audio data at a wireless Wi-Fi and Wi-Fi Direct device from a Wi-Fi and Wi-Fi Direct base over a Wi-Fi Direct
communications link between the wireless Wi-Fi and Wi-Fi Direct device and the Wi-Fi and Wi-Fi Direct base;

detecting a reduced signal quality of the Wi-Fi Direct communications link;
forming a Wi-Fi communications link between the wireless Wi-Fi and Wi-Fi Direct device and a Wi-Fi Access Point following
detecting the reduced signal quality of the Wi-Fi Direct communications link, the wireless Wi-Fi and Wi-Fi Direct device operating
in a Wi-Fi Direct concurrent mode, wherein the Wi-Fi communications link is concurrent with the Wi-Fi Direct communications
link; and

receiving the audio data at the wireless Wi-Fi and Wi-Fi Direct device over the Wi-Fi communications link.

US Pat. No. 9,787,848

MULTI-BEACON MEETING ATTENDEE PROXIMITY TRACKING

Plantronics, Inc., Santa...

1. A method for accurately determining movement of a mobile electronic device relative to a predetermined meeting location,
the method comprising:
scanning for a first beacon signal emanating from a first beacon located at the predetermined destination while the mobile
electronic device is outside the meeting location;

detecting the first beacon signal;
confirming detection by the mobile electronic device of the first beacon signal;
responsive to confirming said detection of the first beacon signal, scanning for a second beacon signal emanating from a second
beacon while the mobile electronic device is moved toward or into the meeting location;

confirming detection by the mobile electronic device of the second beacon signal;
responsive to confirming said detection of the second beacon signal, scanning for a third beacon signal while the mobile electronic
device is located inside the meeting location;

confirming detection by the mobile electronic device of the third beacon signal; and
responsive to confirming detection by the mobile electronic device of the third beacon signal, generating a message announcing
that the mobile electronic device is at the meeting location.

US Pat. No. 9,730,108

NETWORK ARCHITECTURE USING WI-FI DEVICES

Plantronics, Inc., Santa...

1. A method for operating a network of Wi-Fi bases comprising:
discovering a plurality of Wi-Fi bases, each Wi-Fi base associated with a wireless Wi-Fi device in a one-to-one relationship;
assigning each Wi-Fi base to a group of Wi-Fi bases, the plurality of Wi-Fi bases divided into two or more groups;
selecting an operating Wi-Fi channel for each group of the two or more groups;
evaluating a Wi-Fi channel utilization at a Wi-Fi base; and
configuring an operational parameter at the Wi-Fi base responsive to the Wi-Fi channel utilization.

US Pat. No. 9,716,947

HEADSET AUDIO SYSTEM

Plantronics, Inc., Santa...

1. A headset audio system with at least
a headset to provide output audio to a user from at least a first and a second audio signal;
a control unit, provided to allow user adjustment of one or more audio parameters; said control unit comprising at least
a first assignable audio control, and
a second assignable audio control; and
a control assignment selector, configured to switch the assignable audio controls between at least a first control mode and
second control mode; wherein

in said first control mode, the first assignable audio control is configured for adjustment of a main volume of said output
audio and the second assignable audio control is configured for adjustment of a mixing level between said at least first and
second audio signals; and

in said second control mode, the first assignable audio control is configured for adjustment of a volume of said first audio
signal, and the second assignable audio control is configured for adjustment of a volume of said second audio signal.

US Pat. No. 9,706,287

SIDETONE-BASED LOUDNESS CONTROL FOR GROUPS OF HEADSET USERS

Plantronics, Inc., Santa...

1. One or more non-transitory computer-readable storage media having computer-executable instructions stored thereon which,
when executed by one or more computers, cause the one more computers to perform operations comprising:
obtaining one or more indications of a sound level in a space, wherein a plurality of users operating a plurality of communication
devices are located within the space; and

adjusting a sidetone gain of the plurality of communication devices responsive to the one or more indications of the sound
level in the space.

US Pat. No. 10,129,630

FLOATING-CUP PIVOT FOR HEAD-WORN AUDIO DEVICES

Plantronics, Inc., Santa...

1. A head-worn audio device, comprising:an earcup defining an inner cavity, wherein a wall of the earcup includes an aperture;
a first pivot within the inner cavity of the earcup, the first pivot defining a rotational axis;
a second pivot within the inner cavity of the earcup;
a first arm having a first end and a second end, wherein the first end of the first arm is rotatably attached to the first pivot;
a second arm having a third end and a fourth end, wherein the third end of the second arm is rotatably attached to the second pivot;
a stem disposed toward the second end of the first arm, wherein the stem is configured to rotate along a path passing through the aperture of the earcup; and
a yoke coupled to the second end of the first arm and the fourth end of the second arm, the yoke connecting the first arm, the second arm, and the stem.

US Pat. No. 9,979,473

SYSTEM FOR DETERMINING A LOCATION OF A USER

Plantronics, Inc., Santa...

17. A headset for use in a system for determining a location of a user, comprising at least a headband, an earphone audio driver, a first optical receiver, and a second optical receiver, which headset is a head-worn locator device; whereinsaid first optical receiver being oriented, at least during use, substantially vertical for receiving at least one optical location signal; and
said at least one optical location signal comprises location information, corresponding to a predefined physical location; and wherein
the second optical receiver being oriented substantially perpendicular to the first optical receiver and aligned with the user's direction of view, so that at least a horizontal viewing angle of the user and a vertical viewing angle of the user can be determined.

US Pat. No. 9,977,884

AUTHENTICATION SERVER FOR A PROBABILITY-BASED USER AUTHENTICATION SYSTEM AND METHOD

Plantronics, Inc., Santa...

1. An authentication server for a probability-based user authentication system, comprising at leastan authentication probability evaluation module for determining a probability of requestor identification; and
an authentication module; wherein
said authentication server is configured to at least receive an authentication request from an authenticator, said authentication request comprising at least user identification data; and
said authentication probability evaluation module is configured upon reception of said user identification data
to receive user behavior information from a user information database, which user behavior information corresponds to the received user identification data and which user behavior information allows the determination of prior or past behavior of the requestor; and
to determine a user probability value, corresponding to a probability of requestor identification, said probability of requestor identification being based upon prior or past behavior of the requestor, said determination comprising comparing at least said user behavior information with authenticator application data, which authenticator application data being provided by said authenticator; and wherein
said authentication module is configured
to receive said determined user probability value from said authentication probability evaluation module;
to determine an application threshold value from a plurality of different application threshold values, each application threshold value being correlated with at least one of a plurality of authenticators and relating to a minimum required probability of requestor identification of the respective authenticator;
to compare the determined application threshold value with said user probability value; and
in case said user probability value corresponds to said application threshold value, to transmit user authentication information to said authenticator.

US Pat. No. 9,913,059

HEADSET POSITION SENSING, REPORTING, AND CORRECTION

Plantronics, Inc., Santa...

1. A headset comprising:
a first portion, wherein the first portion comprises a microphone;
a second portion, wherein the second portion is rotatably coupled with the first portion;
one or more sensors, wherein at least one of the sensors is configured to sense a current difference angle between the first
portion and the second portion;

a controller configured to generate a message responsive to the current difference angle being outside a range of difference
angles, wherein the range of difference angles is associated with acceptable performance of the microphone;

wherein the headset is configured to provide the message responsive to the controller generating the message.

US Pat. No. 9,870,762

STEERABLE LOUDSPEAKER SYSTEM FOR INDIVIDUALIZED SOUND MASKING

Plantronics, Inc., Santa...

1. A sound masking system, comprising:
a steerable loudspeaker system, configured to produce masking sound based on audio delivered to the steerable loudspeaker
system;

a preferences server, configured for allowing a listener to establish individualized masking sound preferences;
a masking audio source, configured to generate individualized masking audio based on the masking sound preferences of the
listener, and to deliver the individualized masking audio to the steerable loudspeaker system; and

a controller configured to steer the steerable loudspeaker system based on a position of a listener, so that the masking sound
is directed at the listener.

US Pat. No. 9,818,282

WEARABLE SENDS MESSAGE ON FALL WHEN WORN

Plantronics, Inc., Santa...

1. A wearable electronic communication device comprising:
an accelerometer;
a don/doff detector;
a transmitter;
a processor configured to
i) determine that the wearable electronic communication device has experienced a fall based on information produced by the
accelerometer,

ii) in response to determining that the wearable electronic communication device has experienced the fall based on the information
produced by the accelerometer, determine that the wearable electronic communication device was being worn during the fall
by determining that the wearable electronic communication device was being worn during a first portion of the fall but not
being worn during a second portion of the fall based on information produced by the don/doff detector, and

iii) cause the transmitter to transmit a message from the wearable electronic communication device responsive to the processor
determining both i) the wearable electronic communication device has experienced the fall and ii) the wearable electronic
communication device was being worn during the fall, wherein the message includes information that represents a location.

US Pat. No. 9,706,281

HEADSET WITH ADJUSTABLE MICROPHONE BOOM

Plantronics, Inc., Santa...

1. An apparatus comprising:
a housing;
a first shoe contacting a surface of the housing;
a second shoe contacting the surface of the housing;
a spring comprising a first spring end contacting the first shoe and a second spring end contacting the second shoe;
a microphone boom rotatable with respect to the housing; and
a spring holder apparatus arranged to position the spring between the first shoe and the second shoe, wherein the microphone
boom is coupled to the spring holder apparatus, and wherein the spring holder apparatus, the spring, the first shoe, and the
second shoe are arranged to rotate with respect to the housing in unison with the microphone boom.

US Pat. No. 9,697,522

INTERACTIVE DEVICE REGISTRATION, SETUP AND USE

Plantronics, Inc., Santa...

1. A method for user device operation comprising:
retrieving from a computer memory at a user device a user device identifier data;
dialing over a communications network a remote computing device comprising an interactive voice response (IVR) system;
transmitting the user device identifier data over the communications network to the remote computing device;
outputting one or more voice messages received from the interactive voice response system at the user device, the one or more
voice messages comprising one or more instructions how to operate a telephony function of the user device; and

transmitting a user action made at the user device performing the one or more instructions to the remote computing device
over the communications network, the user action made responsive to the one or more voice messages, the user action operable
to be processed by the remote computing device to determine whether the telephony function of the user device has been correctly
operated by the user according to the one or more instructions.

US Pat. No. 10,063,959

HEADSET SYSTEM WITH ACOUSTIC SAFETY INCIDENT DETECTION

Plantronics, Inc., Santa...

1. A headset system, with at leastone or more headsets, each comprising an audio processor to provide output audio to a respective user from an input audio signal and each being associated with a reporting module, configured to generate metadata of the output audio; and
a monitoring device, connected with the one or more headsets; wherein
the audio processor comprises a mode-switchable acoustic safety module with at least an enabled state and a disabled state and in the enabled state being configured to process the input audio signal to reduce acoustic shocks; and
the monitoring device being configured to receive the metadata from the one or more headsets and to determine, whether an acoustic safety incident is given.

US Pat. No. 10,028,079

ENHANCED SECURITY FOR NEAR FIELD COMMUNICATION ENABLED BLUETOOTH DEVICES

Plantronics, Inc., Santa...

1. A method comprising:receiving at a headset base, while a Bluetooth Secure Simple Pairing process of the headset base is in a locked state during which the headset base rejects all pairing requests, a pairing request from a Bluetooth device, the pairing request comprising pairing credentials, wherein the pairing credentials comprise a Bluetooth device address;
rejecting the pairing request;
detecting with a first near field communications device disposed at the headset base, while the Bluetooth Secure Simple Pairing process of the headset base is in the locked state, a physical proximity of the Bluetooth device, the Bluetooth device including a second near field communications device;
outputting an indication at the headset base that a near field communications detect event has occurred;
in response to the near field communications detect event, unlocking the Bluetooth Secure Simple Pairing process at the headset base for a predetermined unlock time interval and, during the predetermined unlock time interval, pairing the headset base with the Bluetooth device by exchanging pairing information on a 2.4 GHz physical layer using the Bluetooth Secure Simple Pairing process; and
locking the Bluetooth Secure Simple Pairing process operation upon completion of the predetermined unlock time interval.

US Pat. No. 9,980,028

SOUND EXPOSURE LIMITER

Plantronics, Inc., Santa...

1. A method for limiting a headset user noise exposure comprising:determining by one or more processors a current sound subdose for a current pre-determined time interval a headset user is exposed to resulting from an audio signal output at a headset speaker;
determining by said one or more processors a predicted sound dose exposure for a total time period from the current sound subdose;
determining by said one or more processors whether the predicted sound dose exposure for the total time period exceeds a permitted total time period sound dose limit or fails below the permitted total time period sound dose limit;
determining by said one or more processors an accumulated sound dose exposure, the accumulated sound dose exposure comprising a sum of the current sound subdose with all prior determined sound subdoses from prior pre-determined time intervals;
adjusting by said one or more processors an intervention threshold responsive to the accumulated sound dose exposure and the predicted sound dose exposure for the total time period; and
attenuating by said one or more processors an output level of the audio signal from the headset speaker responsive to determining the intervention threshold is exceeded by the audio signal.

US Pat. No. 9,980,048

HEADBAND WITH SLING

Plantronics, Inc., Santa...

1. A head-worn device comprising:a left earphone assembly;
a right earphone assembly;
a headband having a first end coupled to the left earphone assembly and a second end coupled to the right earphone assembly, the headband comprising:
an outer band; and
an inner band comprising:
an inner band left arm;
an inner band right arm; and
an elastic material coupled between the inner band left arm and the inner band right arm, wherein the left earphone assembly and the right earphone assembly are movably coupled to the headband to move bi-directionally on a length of both the outer band and the inner band, wherein the left earphone assembly further comprises a left tube assembly configured to receive the inner band and the outer band, and the right earphone assembly further comprises a right tube assembly configured to receive the inner band and the outer band.

US Pat. No. 9,978,357

HEADPHONES WITH ACTIVE NOISE CANCELLATION ADVERSE EFFECT REDUCTION

Plantronics, Inc., Santa...

1. A method comprising:activating an active noise cancelling system on headphones;
generating a noise cancelling signal with the active noise cancelling system; and
outputting a noise cancelling adverse effect counteraction signal at a level of 35 dB or less comprising a noise signal simultaneously with the noise cancelling signal at a headphones speaker to reduce a user discomfort resulting from the noise cancelling signal.

US Pat. No. 9,966,056

BIOMETRICS-BASED DYNAMIC SOUND MASKING

Plantronics, Inc., Santa...

1. A sound masking apparatus comprising:one or more speakers configured to at least provide a masking sound to more than one individual, said masking sound comprising one or more of noise and nature sounds;
a plurality of biometric sensors configured to collect biometric data from a plurality of individuals; and
a controller configured to modify the masking sound based on a combination of the biometric data collected from the plurality of individuals, wherein
the controller is configured to modify the masking sound based on at least one of an average and a weighted average of the biometric data collected from the plurality of individuals.

US Pat. No. 9,788,099

EAR TIP WITH STABILIZER

Plantronics, Inc., Santa...

1. An apparatus for delivering sound to an ear canal comprising:
a body dimensioned to fit in a cavum concha area of a user ear, wherein the body is configured to be attachable and detachable
from a receiver unit; and

a flexible tail irremovably integrated with the body and extending from the body to bypass contact with a crus helix, the
flexible tail having at least a portion formed from a material having a lower hardness than a body material, the flexible
tail comprising a first end irremovably attached to the body and a second end to contact a cymba concha of a user ear.

US Pat. No. 9,787,847

MEETING COORDINATION SYSTEM AND ATTENDEE TRACKING FOR USE IN AUTOMATED MULTI-MEDIA CONFERENCE CALL SYSTEM

Plantronics, Inc., Santa...

1. A computer-implemented method for meeting coordination, the method comprising:
accessing, using instructions executed by a first computing device, calendaring information concerning a meeting including
a teleconference, the calendaring information including

a time of the meeting;
a meeting location;
identities of the meeting invitees; and
contact information for the meeting invitees; and
monitoring participation status of meeting invitees, using instructions executed by the first computing device by electronic
communications between the first computing device and mobile electronic devices associated with the meeting invitees, and
between the first computing device and a teleconferencing system, including detecting whether meeting invitees are in the
meeting by arrival at the meeting location and by joining the teleconference and detecting whether meeting invitees have departed
the meeting by departure from the meeting location and by disconnection from the teleconference.

US Pat. No. 10,129,629

WIRELESS DONGLE STORAGE FOR HEAD-WORN AUDIO DEVICES

Plantronics, Inc., Santa...

1. A head-worn audio device, comprising:a headband having a first end and a second end, the headband including a receptacle configured for removable insertion of a wireless dongle;
a first ear sub-assembly disposed at the first end of the headband, the first ear sub-assembly including a first earcup and a first ear cushion coupled to the first earcup; and
a second ear sub-assembly disposed at the second end of the headband, the second ear sub-assembly including a second earcup and a second ear cushion coupled to the second earcup.

US Pat. No. 10,129,380

WEARABLE DEVICES FOR HEADSET STATUS AND CONTROL

Plantronics, Inc., Santa...

1. A wearable device comprising:an output display device;
a transceiver configured to communicate over a wireless link with a phone;
a user-operable control; and
a processor configured to:
generate a control signal in response to an operation of the user-operable control, wherein the control signal includes at least one of a headset microphone mute on control signal and a headset microphone mute off control signal,
cause the transceiver to transmit, over the wireless link, the control signal,
receive, via the transceiver and over the wireless link, a notification of a mute status change at a headset based on the control signal, and
cause the output display device to indicate the mute status change at the headset based on the control signal, the headset being in wireless communication with the phone.

US Pat. No. 10,096,311

INTELLIGENT SOUNDSCAPE ADAPTATION UTILIZING MOBILE DEVICES

Plantronics, Inc., Santa...

1. A method comprising:receiving a plurality of mobile device microphone data from a plurality of mobile device microphones at a plurality of mobile devices;
receiving a plurality of location data, comprising receiving a location data associated with each mobile device in the plurality of mobile devices;
receiving a plurality of stationary microphone data from a plurality of stationary microphones; and
adjusting a sound masking noise output at one or more loudspeakers responsive to the plurality of mobile device microphone data and the plurality of stationary microphone data.

US Pat. No. 10,074,356

CENTRALIZED CONTROL OF MULTIPLE ACTIVE NOISE CANCELLATION DEVICES

Plantronics, Inc., Santa...

6. A system for centralized control of active noise cancellation, comprising:an area mapping of an indoor environment;
a keyword library;
a listing of user and device associations;
a listing of device locations;
at least one processor; and
memory coupled to the at least one processor, the memory having stored therein instructions which when executed by the at least one processor, cause the at least one processor to perform a process including:
receiving metadata, from a sound masking control system based on an utterance detected within the indoor environment by the sound masking control system, that identifies a keyword of the keyword library,
based on the metadata, identifying a trigger event,
in response to identifying the trigger event, identifying, using the area mapping, two or more zones of the indoor environment;
based on the two or more zones, identifying, using the listing of user and device associations and the listing of device locations, two or more devices; and
transmitting a command to disable active noise cancellation on each of the two or more devices.

US Pat. No. 10,129,677

HEADSET POSITION SENSING, REPORTING, AND CORRECTION

Plantronics, Inc., Santa...

1. A method for sensing, reporting, and correcting microphone proximity for a headset, comprising:determining a current proximity of a headset microphone to a face of a user;
storing the current proximity of the headset microphone as a calibrated microphone proximity value;
subsequent to storing the calibrated microphone proximity value, sensing a new proximity of the headset microphone;
selecting, based on the calibrated microphone proximity value, a range of microphone proximities;
comparing the new proximity of the headset microphone with the range of microphone proximities; and
generating a message for the user in response to determining, based on the comparison of the new proximity of the headset microphone with the range of microphone proximities, that the new proximity of the headset microphone is outside the range of microphone proximities.

US Pat. No. 10,104,212

HEADSET WITH MAGNETIC FRICTIONAL COUPLER

Plantronics, Inc., Santa...

1. A headset comprising:a first member having a first engagement surface;
a second member having a second engagement surface, the second engagement surface disposed for movement relative to the first engagement surface along a line of adjustment; and
magnetic elements fixed on the first and second members;
the magnetic elements arranged to establish a magnetic flux between the first engagement surface and the second engagement surface, the magnetic flux varying as a function of relative position of the first and second members along the line of adjustment, and having peaks at a plurality of detent positions along the line of adjustment;
wherein the first member comprises a base, and a protruding structure on the base having a cylindrical outside surface, wherein the first engagement surface is on the cylindrical outside surface; and the second member comprises an opening having a cylindrical inside surface, and wherein the second engagement surface is on the cylindrical inside surface; and
wherein the protruding structure has an opening inside the cylindrical outside surface, and further comprising an electronic component disposed within the opening on the protruding structure.

US Pat. No. 10,206,194

NARROWBAND SINGLE BASE LOCATION SYSTEM

Plantronics, Inc., Santa...

1. A method comprising:transmitting between a first Bluetooth device and a second Bluetooth device one or more Bluetooth Low Energy communications packets comprising a continuous wave configured to identify a transmission angle of departure or received angle of arrival;
sampling the one or more Bluetooth Low Energy communications packets at the first Bluetooth device or the second Bluetooth device to derive the transmission angle of departure or received angle of arrival;
modulating a first RF carrier with a first low frequency modulating signal to generate a first frequency modulated RF carrier signal;
transmitting from the second Bluetooth device to the first Bluetooth device one or more Bluetooth Low Energy communications packets comprising the first frequency modulated RF carrier signal;
demodulating the first frequency modulated RF carrier signal at the first Bluetooth device;
phase locking at the first Bluetooth device to the first low frequency modulating signal and generating a second frequency modulated RF carrier signal with a second low frequency modulating signal;
transmitting from the first Bluetooth device to the second Bluetooth device one or more Bluetooth Low Energy communications packets comprising the second frequency modulated RF carrier signal;
demodulating the second frequency modulated RF carrier signal at the second Bluetooth device;
determining a distance between the first Bluetooth device and the second Bluetooth device comprising comparing a phase of the first low frequency modulating signal to a phase of the second low frequency modulating signal; and
determining a relative location of the second Bluetooth device to the first Bluetooth device utilizing the transmission angle of departure or received angle of arrival and the distance between the first Bluetooth device and the second Bluetooth device.

US Pat. No. 10,187,364

WEARABLE USER DEVICE FOR USE IN A USER AUTHENTICATION SYSTEM

Plantronics, Inc., Santa...

1. A wearable user device, which can be donned and doffed by a user, the wearable user device comprising:a detector device to detect a donned or doffed condition of said wearable user device,
an alert processing module, connected with said detector device, and
a second detector device for detecting whether the wearable user device was forcefully doffed or unforcefully doffed;
wherein said alert processing module is configured:
to determine whether said wearable user device is in the doffed conditions;
upon determination of said doffed condition, to determine whether said wearable user device was forcefully doffed or unforcefully doffed;
wherein in case said wearable user device is forcefully doffed then to:
transmit an authentication exception corresponding to a forcefully doffed condition to an authentication server based on a determination that the wearable user device was forcefully doffed; and
require reauthentication of the user;
wherein in case said wearable user device is unforcefully doffed, withhold the authentication exception.

US Pat. No. 10,152,959

LOCALITY BASED NOISE MASKING

Plantronics, Inc., Santa...

1. A method comprising:receiving or identifying a location data utilizing electronic communications at a noise masking system, the noise masking system comprising a plurality of selectable noise masking sound audio files and a plurality of selectable video files;
electronically selecting a noise masking sound audio file from the plurality of selectable noise masking sound audio files and a video file from the plurality of selectable video files utilizing the location data; and
masking a noise in an open space utilizing a localized masking sound comprising outputting the noise masking sound audio file selected utilizing the location data at a loudspeaker and outputting the video file selected utilizing the location data at a video display device.

US Pat. No. 10,141,002

COMMUNICATION DEVICES AND METHODS FOR TEMPORAL ANALYSIS OF VOICE CALLS

Plantronics, Inc., Santa...

1. A headset comprising:a communications interface to receive a remote call participant speech from a remote call participant during a voice call;
a microphone arranged to receive a headset wearer speech during the voice call;
a speaker arranged to output the remote call participant speech during the voice call; and
a processor configured to analyze the remote call participant speech to identify a speech characteristic of the remote call participant and determine a headset wearer call performance utilizing the speech characteristic of the remote call participant, the processor further configured to analyze the headset wearer speech to determine the headset wearer call performance by determining a temporal analysis metric of the speech characteristic of the remote call participant relative to the headset wearer speech, and the processor further configured to send an alert message over the communications interface if the headset wearer call performance indicates a problematic voice call.

US Pat. No. 10,142,762

INTELLIGENT DYNAMIC SOUNDSCAPE ADAPTATION

Plantronics, Inc., Santa...

1. A method comprising:receiving a microphone output signal from a microphone, the microphone one of a plurality of microphones in an open space;
detecting a presence of a noise source from the microphone output signal;
determining whether the noise source is capable of being masked with a noise masking sound, wherein determining whether the noise source is capable of being masked with the noise masking sound comprises determining a signal-to-noise ratio from the microphone output signal or determining a loudness level of the noise source; and
increasing a volume of a noise masking sound output from a loudspeaker responsive to a determination that the noise source is capable of being masked, the loudspeaker located in a same geographic sub-unit of the open space as the microphone, the loudspeaker one of a plurality of loudspeakers in the open space.

US Pat. No. 10,313,514

DEVICE REGISTRY FOR MEDIATING COMMUNICATION SESSIONS

Plantronics, Inc., Santa...

1. A method for mediating a communication session between a first user and a second user, comprising:storing, in a registry, a plurality of device information for the second user, wherein the plurality of device information for the second user includes:
a list of two or more devices associated with the second user, and for each device of the two or more devices associated with the second user, a list of one or more capabilities of the device;
for a communication session of a first type, selecting a second device from the list of two or more devices associated with the second user by sorting the plurality of device information for the second user;
receiving a request to open a communication session with the second user, the request originating from a first device of the first user and including a first session type identifier of the first type; and
in response to receiving the request, returning a response including a portion of the plurality of device information associated with the second device.

US Pat. No. 10,230,830

SENSOR-BASED MUTE CONTROL FOR A SOFTPHONE CLIENT

Plantronics, Inc., Santa...

1. A method, comprising:monitoring a softphone client
detecting an incoming call to the softphone client
in response to detecting the incoming call, starting a timer;
receiving, from a headset, a don event;
in response to receiving the don event from the headset, comparing an elapsed time of the timer to a predetermined time threshold; and
sending an unmute command to the headset based on the comparison of the elapsed time to the predetermined time threshold;
wherein the elapsed time includes one of:
a time elapsed between starting the timer and sending an answer call command to the softphone client,
a time elapsed between starting the timer and receiving the don event from the headset, or
a time elapsed between starting the timer and the softphone client answering the incoming call.

US Pat. No. 10,178,473

COLLECTION AND ANALYSIS OF MUTED AUDIO

Plantronics, Inc., Santa...

1. An apparatus for audio communication between a local and a remote party, comprising:a microphone configured to produce audio comprising speech or sounds produced by the local party;
a mute control configured to select a microphone open selection or a microphone muted selection;
a processor configured to identify the audio produced during the microphone open selection as primary audio, and to identify the audio produced during the microphone muted selection as secondary audio; and
a transceiver configured to transmit the primary audio to a remote audio channel for passing to the remote party and to transmit the secondary audio to an analytics engine for analysis, the analytics engine determining, in use, metrics based on characteristics of the secondary audio and alerting a supervisor when a metric threshold is exceeded.

US Pat. No. 10,276,143

PREDICTIVE SOUNDSCAPE ADAPTATION

Plantronics, Inc., Santa...

1. A method comprising:receiving a microphone data from a microphone arranged to detect sound in an open space over a time period;
generating a predicted future noise parameter in the open space at a predicted future time from the microphone data;
adjusting a sound masking noise output from a loudspeaker prior to the predicted future time responsive to the predicted future noise parameter;
receiving a second microphone data from the microphone at the predicted future time;
determining an actual measured noise parameter from the second microphone data at the predicted future time; and
adjusting the sound masking noise output from the loudspeaker utilizing both the actual measured noise parameter and the predicted future noise parameter.

US Pat. No. 10,219,066

INTERCHANGEABLE WEARING MODES FOR A HEADSET

Plantronics, Inc., Santa...

1. A head-mountable sound delivery device, comprising:a mounting element configured to support the apparatus on a user's head;
a speaker capsule with an external surface having an upwardly-facing elongate groove defined therein;
a C-shaped retention element moveably coupled to the mounting element, into which the speaker capsule may be snapped such that the C-shaped retention element is located in the groove defined in the speaker capsule, thereby to prevent movement of the speaker capsule relative to the C-shaped retention element when the two are engaged, the C-shaped retention element comprising an inner surface, a first free end, and a second free end and a retention formation at each of the first and second free ends that in use engage corresponding retention formations in the speaker capsule.

US Pat. No. 10,194,117

COMBINING AUDIO AND VIDEO STREAMS FOR A VIDEO HEADSET

Plantronics, Inc., Santa...

1. A wearable device comprising:a communications subsystem comprising
a receiver configured to receive a first audio signal from an audio communication device,
a speaker configured to provide first audio based on the first audio signal,
a first microphone configured to capture second audio, wherein the second audio represents a voice of a wearer of the wearable device, and to generate a second audio signal, wherein the second audio signal represents the second audio, and
a first transmitter configured to receive the second audio signal from the first microphone, and to transmit the second audio signal to the audio communication device; and
a camera subsystem comprising
a video camera configured to capture video, and to provide a video signal, wherein the video signal represents the video,
a second microphone configured to capture third audio, wherein the third audio represents ambient sound, and to generate a third audio signal, wherein the third audio signal represents the third audio,
a video encoder communicatively coupled to the communications subsystem and configured to receive the first audio signal, the second audio signal, the video signal, and the third audio signal, and to synchronously encode, into a single data stream, the first audio signal, the second audio signal, the third audio signal, and the video signal, and
a second transmitter configured to transmit the single data stream from the wearable device.

US Pat. No. 10,331,867

ENHANCED BIOMETRIC USER AUTHENTICATION

Plantronics, Inc., Santa...

1. A method for using a body worn device comprising:storing a plurality of user authentication pairs in a memory of a body worn device comprising a head-worn device, each authentication pair comprising a challenge question and a corresponding voiceprint of a user spoken answer to the challenge question;
receiving at the body worn device from an authentication requestor device a request to authenticate a user;
generating a random number;
selecting a first challenge question from a selected authentication pair from the plurality of user authentication pairs, wherein the selected authentication pair is selected utilizing the random number;
outputting the first challenge question at a speaker of the body worn device;
receiving a user spoken response at a microphone of the body worn device;
generating a response voiceprint from the user spoken response; and
authenticating an identity of the user comprising comparing the response voiceprint to a first corresponding voiceprint to the first challenge question.

US Pat. No. 10,346,334

MODE SWITCHABLE AUDIO PROCESSOR FOR DIGITAL AUDIO

Plantronics, Inc., Santa...

1. An audio processor for digital audio data, comprisingat least a host interface for connection to a digital audio host to transfer the digital audio data between the digital audio host and the audio processor;
a device interface for connection to a user audio device; and
a processing unit, connected with the host interface and the device interface;
wherein said processing unit is configured to at least conduct a configuration procedure, in which the processing unit communicates with said digital audio host in one of at least a first communication mode and a second communication mode,
wherein the communication modes differ from each other, and wherein the communication mode is selected according to the setting of a communication mode selector, and
wherein the first communication mode and the second communication mode are mutually exclusive enumeration processes.